Our Team

With over 17 years’ experience, TMS Facilities Management is a trusted nationwide facilities management partner to leading blue-chip organisations across retail, banking, hospitality, local authorities, and industrial sectors.

Who We Are

A Trusted Facilities Management Partner With Nationwide Reach

TMS Facilities Management began in 2007 at the family coffee table, founded by husband and wife team Michael and Michelle. What started as a small commercial maintenance service has grown into a nationwide facilities management partner, supporting businesses across the UK and Ireland with reliable, multi-trade property maintenance.

Michael, a trained carpenter with a decade of estate agency experience, built the company around one clear belief: commercial clients deserve a facilities partner who is professional, approachable and genuinely invested in their site. As demand grew, the business expanded into additional trades, welcomed specialist subcontractors and evolved into a full commercial FM provider. In 2022, Michelle joined the business full time to support operations, strengthen customer service and help guide the next stage of growth.

Today, TMS Facilities Management delivers a complete range of hard and soft FM services, including roofing, drainage, electrical, fire and security, HVAC, plumbing, building fabric, water management and more. With a dedicated office team of 8 and a vetted nationwide contractor network of more than 1000 specialists, we support retail parks, industrial estates, business parks, service charge providers and multi-site portfolios with reactive repairs, planned maintenance and compliance services. We know how complex commercial maintenance can become when different contractors are involved, which can easily lead to crossed wires and delays. We simplify the process by managing everything through one trusted contact, backed by out of hours availability when issues can’t wait. The result is an end-to-end service that covers planned maintenance, compliance, reactive callouts and everything your site needs to run smoothly.

People Matter. Yours and Ours.

People sit at the heart of everything we do.

Your people, your sites, your priorities

We treat every client as an individual, not a job number. We started small, so we understand the value of listening carefully, adapting quickly and building real relationships. This approach has earned us long-standing partnerships, continuous repeat work and a strong referral base across the UK.

Our people, our culture

We invest heavily in our team through ongoing training, clear communication and professional development. Several members of staff have been with us for five years or more and have grown alongside the business. Their loyalty and expertise directly translate into consistency, better service and faster response times for our clients.

This combination of understanding your people and supporting our own is what keeps us reliable, accountable and trusted.

National reach. Personal service. People first.

TMS Facilities Management now operates nationwide, but our values remain the same as the day we began. We are committed to professionalism, approachability and real care for the work we deliver.

Whether you manage a single commercial site or a multi-site national portfolio, we provide one point of contact for all facilities management needs, from urgent reactive callouts to long-term planned maintenance. As we continue to expand, our vision remains clear: to grow our services and our team while protecting the personalised, service-led approach that defines who we are.

Founded
1980

The year TMS Facilities Management was founded.

Customers
0

Clients across the UK, Ireland & Channel Islands.

Experience
0

Years of combined experience within our team.

Our Team

Meet the team.

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Michael McGowan

Managing Director

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Michelle McGowan

Director

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Steven Anderton

Chief Operating Officer

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Kerry McGowan

Account Manager

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Nikki Flemming

Customer Account Manager

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Kane Connolly

Helpdesk Repairs and Maintenance Co-Ordinator  

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Elliott Cox

Helpdesk Repairs and Maintenance Co-Ordinator

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Michael Stanfield

Helpdesk Repairs and Maintenance Co-Ordinator 

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